MCMC to look into connectivity issues in Pakan after student’s photo went viral

There are logistical issues in building telecommunication towers in the interiors of Sarawak. – Borneo Post photo

By Chew Lip Song

THE Malaysian Communications and Multimedia Commission (MCMC) will look into Internet connectivity issues in Pakan, Sarawak after a social media post by a student attending online classes in a rubber estate there went viral.

MCMC in a statement yesterday also said 185 new telecommunication towers under the The National Fiberisation and Connectivity Plan (NFCP) will be built throughout all divisions in Sarawak, of which seven will be in Pakan. They are expected to be completed and fully operational by the third quarter of 2021.

“Our study in Pakan will be matched with telecommunication development plan drawn up for the area to enable the people to enjoy better communications services and improve their quality of life,” it said.

As of May, MCMC in collaboration with telecommunication companies had built 553 telecommunication towers in addition to upgrading 1,064 existing towers in Sarawak to 3G and 4G networks.

It explained that the hilly terrain and limited road, electricity and water access had also hampered telecommunication companies in building communication towers in the interior.

“Among the alternative methods used to address the issues are through the use of satellite networks and diesel generators which have caused unstable coverage,” the statement said.

It was earlier reported that a tertiary student living in Pakan had problems attending online classes due to connectivity issues. She had to attend class in the middle of a rubber estate where the network connection was most stable.

She had also put up makeshift mosquito netting to prevent her from being bitten by the insects.

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